Freight Information

Freight Information main image Freight Information image

For freight charges and estimated delivery times to your area, please use the Shipping Calculator

Non Dozen Surcharge
The following surcharges apply: 
Non-dozen Lots - $10 surcharge or 
Fewer than 6 bottles total - $20 surcharge
(Buying in 12 bottle multiples avoids these)

Why the Non Dozen Surcharge?
Couriers charge full freight per box irrespective of number of bottles or value.
We need to repack all orders that are not in original dozen lots
We need to insure the full order irrespective of number of bottles or value.

Please note:
Freight times are indicative only and not guaranteed, but they are accurate for almost all orders received before midday and assume delivery to a business hours address or there is an authority to leave. If there is no one home and no instruction, Couriers will leave a card to say they have been and ask you contact them to arrange delivery voiding our estimated delivery times, Australia Post will leave a card and deliver to the local Post Office for you to pick up. All deliveries are made during business hours so places of work are often favoured destinations. Deliveries can not be made to Parcel Lockers.

Deliveries unclaimed within 7 days will be returned to us and accounts will be credited less cancellation ($20) and freight fee. Whilst every endeavour will be made to have deliveries occur on specific days, this cannot be guaranteed. Our heat policy may also delay delivery in warmer months. Information provided on this page along with Frequently Asked Questions and Help Desk form part of the Terms & Conditions of Use.