COVID & Freight delays
Updated: January 19th, 2022
Please read: The national freight system is under duress due to Covid staffing and isolation issues. All carriers are still experiencing delays. We appreciate your understanding and patience and will continually update this page. Specifically, freight forwarders are reporting the following delays:
Aramex / Fastway: Sydney, Melbourne and Brisbane from between 1-3 weeks in some areas. Perth up to 4 weeks.
Australia Post: Sydney, Melbourne and Brisbane from between 2-4 weeks in some areas.
Star Premium: Mostly running on time and highly recommended!
Please note all services have implemented contactless delivery procedures during this time - for your safety - with photo or GPS evidence.
Heat Policy: Please note we will continue our heat policy where requested but this may be impacted beyond our control and/or responsibility if delivery is unduly delayed. Alternatively, feel free to contact us for extended cellarage until the cooler months.
Last but not least, thank you to our loyal clientele for your ongoing support, understanding and patience. We remain grateful for the privilege of supplying you with your wine needs.